Legal
Sub-processors
A sub-processor is a third party that processes data on palumb's behalf to run the service. We keep palumb EU-sovereign: our infrastructure and your data are hosted in the EU, by EU providers. This page lists every sub-processor we use.
Last updated: 12 June 2026
Your channel providers are not palumb sub-processors. Email, SMS and push providers are configured and operated by you, under your own accounts — palumb stores their credentials encrypted and calls them on your behalf, but the relationship (and any data transfer they involve, including push via Apple APNs or Google FCM) is between you and that provider.
| Sub-processor | Purpose | Location |
|---|---|---|
| Scaleway (Scaleway SAS) | Cloud hosting — the control plane, the durable runtime and your data. | 🇫🇷 France (EU) |
| Scaleway Transactional Email (TEM) | palumb's own outbound operational and account email (e.g. sign-in, billing notices). | 🇫🇷 France (EU) |
| IONOS (IONOS SE) | Business email hosting for palumb.com inboxes (e.g. privacy@, hello@palumb.com). | 🇩🇪 Germany (EU) |
| Bugsink (Bugsink B.V.) | Error monitoring and crash reporting for the palumb platform. | 🇳🇱 Netherlands (EU) |
| Creem (Armitage Labs OÜ) | Payments and subscription billing (merchant of record). | 🇪🇪 Estonia (EU) |
| Plausible (Plausible Insights OÜ) | Privacy-friendly, cookieless website analytics for palumb.com (not your notification data). | 🇩🇪 Germany (EU) |
| Bunny.net | Content delivery network (CDN) for palumb.com static assets (not your notification data). | 🇸🇮 Slovenia (EU) |
| Phare (phare.io) | Public status page, uptime monitoring and incident communication for palumb.com (not your notification data). | 🇪🇪 Estonia (EU) |
Changes to this list
We post material changes to our sub-processors here and notify customers with an active Data Processing Agreement in advance, so you have time to object. For the DPA, the current sub-processor list in machine-readable form, or any data-protection question, contact hello@palumb.com.